DHL's 30-day filing window gives you more time - but most sellers still miss it. We catch every late delivery and billing error on your international express shipments.
Every refundable DHL charge category we audit and recover.
DHL's Money-Back Guarantee covers Express Time Definite services (9:00, 10:30, 12:00). Late international express shipments qualify for a full shipping credit.
DHL's fuel surcharge fluctuates monthly. We verify that each shipment was billed at the correct fuel surcharge rate for its shipping date.
DHL charges extra for remote area deliveries - but frequently misclassifies addresses. We check every remote area surcharge against DHL's actual remote area list.
DHL uses a volumetric factor of 5000 for international shipments. Miscalculated dimensions inflate your costs - we verify every volumetric weight charge.
Incorrect customs brokerage fees, duties, and tax calculations are common on international shipments. We audit every customs-related charge on your invoices.
International shipments with multiple legs are prone to duplicate billing. We scan every invoice for duplicates and recover the overcharges.
Link your DHL Express account or upload recent invoices. We analyze every line item across all international express services.
Our system checks every shipment against DHL's service guarantees, correct surcharge rules, proper volumetric calculations, and customs charges.
We file claims within the 30-day window and track each one to resolution. Credits appear directly on your DHL account.
Use our free tools to scan your DHL invoices for hidden fees and calculate your potential recovery amount.