Section 4.2 - Dimensional Weight Calculation
Carrier agrees to apply a DIM weight divisor of [NEGOTIATED DIVISOR] for all domestic ground shipments. For packages where actual weight exceeds DIM weight by less than [THRESHOLD] lbs, actual weight shall be used for billing purposes...
Section 5.1 - Residential Surcharge Cap
Notwithstanding Carrier's published residential surcharge rates, the residential surcharge applied to Shipper's account shall not exceed $[CAP AMOUNT] per package for any calendar year in which Shipper ships at least [VOLUME THRESHOLD] packages...
Section 6.3 - Service Guarantee and Refund Procedures
In addition to Carrier's published Money-Back Guarantee, Carrier agrees to extend the claim filing window to [EXTENDED DAYS] days for Shipper accounts...